FAQ

FAQ

General Enquiry

There is no minimum order. A flat rate fee of $20 is applicable for delivery within Singapore ( $30 for deliveries to Sentosa ) for all orders below $150.

For orders above $150, we offer free delivery within Singapore.
 

Credit card (Paypal) or Cash on Delivery. 

Please kindly contact us at sales@solargator.net or send us a whatapp message at 8302 2999, regarding the incorrect item in your order. 

Please kindly contact us at sales@solargator.net or send us a whatapp message at 8302 2999, regarding the missing item. 

We allow guest check out, so you do not need to register an account before placing an order.

Products

Our products are designed in Singapore and manufactured in China. 

Yes, we offer up to 12 months warranty. 

Yes, our solar-powered lightings are IP65 rating. 

Our lights can last up to 12 Hours. 

No, we do not provide installation services.

However, if you do require installation work, do contact us at sales@solargator.net or send us a whatapp message at 8302 2999 and we can recommend contractors to you seperately.

Please kindly contact us at sales@solargator.net or send us a whatapp message at 8302 2999, regarding about the faulty item. 

Shipping & Delivery

A flat rate fee of $20 is applicable for delivery within Singapore ( $30 for deliveries to Sentosa ) for all orders below $150. 

For orders above $150, we offer free delivery within Singapore.

Yes, please kindly state it in the remarks section before checking out.

Yes, there is an option at the checkout page for self-collection at our store. 

For orders above $150, we offer free delivery within Singapore.

We will process and ship out your items within 5 working days.